Privacy Policy

At Goodhouse Farms, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or services.

Information We Collect

We may collect the following types of personal and non-personal information:

• Contact Information: Name, email address, phone number, business name, and location provided through forms on our website (e.g., quote requests or inquiries).
• Order Details: Product types, quantities, delivery preferences, and fundraising involvement.
• Website Usage Data: Cookies, IP address, browser type, and activity on our site to enhance user experience and troubleshoot issues.

How We Use Your Information

The information we collect is used solely for purposes related to providing and improving our services. We use your data to:

• Respond to inquiries and quote requests
• Coordinate and fulfill tree, wreath, and fundraising deliveries
• Send updates about orders, seasonal timelines, or support materials
• Improve website performance and customer service
• Send occasional promotional or informational emails (you may opt out anytime)

Information Sharing

We do not sell, rent, or share your personal information with third parties, except:

• Service Providers: Trusted logistics or marketing partners that assist in fulfilling orders or supporting customer experience.
• Legal Compliance: If required by law or to protect our legal rights.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure; we encourage you to use caution when submitting sensitive data online.

Your Rights and Choices

• Access or Update Your Info: Contact us to review or correct your personal information.
• Opt-Out: You can unsubscribe from promotional communications at any time via the link in our emails.
• Cookies: Adjust your browser settings if you wish to restrict or delete cookies from our site.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected by an updated “Effective Date” and posted on this page.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through the form on our Contact Us page or by emailing YourTeam@GoodHouseFarms.com